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On Sept. 1, 2008, Direct Energy and Strategic Energy—two of the largest names in the retail energy business—began operations as Direct Energy Business. This powerful combination makes us the third largest commercial retail energy supplier in North America and expands our reach to nearly 50,000 customers in 14 states, the District of Columbia and five Canadian provinces. Our combined capabilities position us to offer our customers an even more powerful spectrum of products and services to support their energy management goals and objectives.

We are and always have been dedicated to helping your business benefit from energy supply choice by offering effective products and strategies for managing your energy demands. By listening to our customers and applying our deep understanding of today’s energy procurement markets, we help our customers adopt strategies for controlling their energy costs, maximizing their operational efficiency, mitigating risk and supporting their environmental responsibility interests.

The re-launch of Energy Insights, our electronic newsletter, is part of our overall commitment to listen and respond to our customers. We look forward to providing you with electricity and natural gas market outlooks for your area, along with expert analysis and experienced recommendations. As always, your comments and suggestions are important and we encourage you to share them with us so that we can continue to customize our material to include information that is valuable to your business. If you have a story idea or would like to provide feedback on content, please contact Art Miller, Director of Marketing and Communications, Direct Energy Business by email or phone: 412-644-3095.


	In a Volatile Market You Need a Stable Partner Powering Your Business Let’s face it, hurricanes aren’t the only storms our country and energy markets face this season. The turmoil on Wall Street has also caused panic, fear and uncertainty for many companies and consumers across the nation. During volatile financial times, it’s important to make sound business decisions, strategically manage the risks associated with future changes to the market and carefully select the companies with whom you do business. At Direct Energy Business, we continue to help our customers mitigate the risk associated with the volatile energy markets while we carefully monitor our own business practices and diversify our risk in the marketplace. In addition, we closely examine the creditworthiness of our wholesalers who provide our energy and the customers who want to buy it so that we get an adequate return on our risk. Our parent company, Centrica, plc (LSE: CNA), is a global Fortune 500 company, and the UK's dominant energy supplier (gas and electricity). Moody's Investors Service has assigned us a public debt rating of A3/Stable, denoting good credit quality and a stable outlook. Standard and Poor’s has assigned Centrica an A- credit rating, which means that we have high creditworthiness. These ratings are a testament to our sound financial infrastructure and an indicator of our ability to support our business in volatile financial and commodities markets. During turbulent financial times, you can continue to count on Direct Energy Business to provide stability, reliability, sound advice and professional services to your business.

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